Kiln problem, messed up thermocouple

Today I had our Evenheat kiln all set up to start fusing a piece that we're working on, but when I went to turn on the kiln and start up the program, the Rampmaster II controller said FAIL!  I also noticed that the kiln was displaying the temperature inside of it at times as high as 2000-3000 degrees.  Since the kiln was completely cool at that time and the location where it's at is only about 70 degrees, something major was wrong.

our Evenheat kiln setup

Like always I went searching online for an answer to this issue.  We are in the process of moving our store, Harrach Stained Glass out of state so I have packed away the kiln manuals and paperwork.  For some reason there isn't a lot of info on this issue online.  The Evenheat webpage doesn't give me a whole lot of information either.  Luckily it did have an error code section so I found that FAIL, is the code for a thermocouple issue.  I also thought I'd check to see if I blew the fuse on the side of the controller but I still can't figure out how to remove the darn thing!  The cap on the fuse seems to be frozen.

Anyway, the best I could come up with was that the thermocouple is the culprit.  Last week I removed my kiln shelf when working on a tall fused piece, so perhaps I bumped the thermocouple while removing the shelf.  The thermocouple is that little part, inside the kiln, that sticks out into the interior side of the kiln by the rampmaster.  I did discover that there is a thermocouple cement that I can buy from Evenheat!  And I'm going to look for it and buy it asap.

thermocouple seen on lower section of kiln in picture above

 thermocouple seen sticking into kiln on the right side in picture above

Yea, the kiln is actually back up and running.  I wiggled the thermocouple and tried to lightly push it back into the kiln wall and suddenly I noticed that the temperature reading was once again reading the correct room temperature.  Basically, now I've been keeping a close eye on it this morning to make sure it doesn't go haywire and perhaps overheat.

kiln in process of heating, thermocouple seen on right

Our studio has had this Evenheat Kiln for more than ten years and this is the first time we've ever had any problems with it.  If anyone is ever wondering what kind of kiln to purchase, we highly recommend Evenheat Kilns!  We don't know what we'd do without this workhorse kiln!  We love it.

Below we posted the link to the RampMaster II manual.  

Evenheat Kiln Inc. RampMaster II Glass Manual